In this training video, instructor Mark Thomas presents techniques to help better understanding the Service Operations processes when working with Event Management. ITIL-SO Service Operation with Certification Exam is available at Interface Technical Training in class or online.
http://ow.ly/XGUf303y98uITIL-SO Service Operations - Understanding Event Management Processes | |
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| Science & Technology | Upload TimePublished on 24 Aug 2016 |